When it comes to providing opportunities to people with disabilities, Westchester County is committed to doing everything it can. The Office for People with Disabilities is here to answer your questions, provide assistance or direct you to resources.

Bee-Line Paratransit Transfer Policy

Read the Bee-Line ParaTransit Mobile App Frequently Asked Questions, from the Sept. 28, 2022 letter from the Office of Disabilities and the Department of Transportation.

Sign up for the “Out & About” Newsletter from the Westchester County Office for People with Disabilities to stay informed, and get involved in exciting opportunities throughout Westchester County.

ParaTransit: Rider Smart Phone App

Please email with any inquiries or requests for new self service accounts, or with updates to phone numbers and email addresses in order to use the Bee-Line System online reservation system and mobile app. Remember to include your full name, Client ID, updated phone numbers and a valid email address.

Planning your trip with Westchester County ParaTransit is going to get much easier, with the transition to a Rider Smart phone application beginning Tuesday Aug. 16, 2022. Read the official department letter that outlines the new phone application that allows riders to quickly and easily book a trip and get real-time updates about their respective trips through their phone. Download the Rider Smart phone application brochure for a quick overview on using the app. Read the in-depth guide with instructions about how to download and use the new Bee-line System Mobile App.

COVID-19 updates
All Paratransit interviews will be waived until further notice due to COVID-19. If you have any questions to please contact Anna Masopust at (914) 995-2959.
Health Department updates
Use the coronavirus menu item in the main menu to access information on testing, contact tracing and other protocols regarding COVID-19.

The ParaTransit system is available for those who cannot use regular buses. Reservations are required in order to use the service and can only be made for those who have been pre-approved to use the service. Get the application form and review the process.

ParaTransit Car Service
The Bee-Line offers a car service program in addition to the traditional ParaTransit program. Earlier this year, the service was expanded to selected areas of Westchester County and continues to operate.

ParaTransit Fare
The regular ParaTransit and Car Service fare is $5 per one-way trip. All fares can be paid using exact cash or a ticket. Only blue tickets are accepted. For further information, call (914) 995-7272.

Equal Access Westchester
Equal Access Westchester promotes accessibility for people with disabilities throughout Westchester County. It is a unique partnership between the Westchester Independent Living Center and four Westchester County organizations. The Equal Access Westchester Web site provides information on accessible transportation, dining, shopping, lodging, and recreation venues in Westchester County; ADA (Americans with Disabilities Act) information; tax incentives for businesses; and Westchester County's Livable Communities Initiative. 

Disability Resource guide
The office maintains an online, comprehensive Disability Resource Guide to provide people with disabilities, their families and caregivers a convenient and accessible means of finding services throughout Westchester County.

Special needs registry
If you, or someone you know, might require additional assistance to leave home during an emergency, consider registering with the Special Needs Registry. The registry is for individuals with physical or mental cognitive disabilities who live on their own. The database will be provided to local municipalities to use in their emergency planning efforts.

Sign language interpreters
The Office for People with Disabilities arranges for sign language interpreters, works with municipalities to provide accessible parking stickers, and hosts various events such as the Annual Achievement Awards Breakfast and Annual Day at Playland in June.

Miracle League
The county’s first baseball field, designed specifically for kids with disabilities, is located at Ridge Road Park in Hartsdale. The field is the result of a partnership between Westchester County and the Miracle League, a national non-profit organization, which aims to make baseball accessible to every child, regardless of disability. Additionally, 500 plus adults are able to play on the special, rubberized turf field in the Miracle Adult League.

The office also ensures that the county is in compliance with the Americans with Disabilities Act that guarantees basic civil rights to everyone.